Why Does Responsible Gaming Matter?
For most RTM88 members, playing slots, Baccarat, or Sports Betting is a way to unwind and have fun after a long day — much like catching a Malaysia Super League or EPL match on the weekend. It is entertainment, not a source of income.
That said, the risk of gambling addiction is real and can affect anyone without them even realising it. RTM88 believes responsible gaming is more than just a slogan — it is a genuine commitment to the wellbeing of every member in Malaysia. That is why we invest in self-control tools that are effective and easy for everyone to use.
The core principle of responsible gaming at RTM88 is straightforward: set your limits, play with disposable funds, and never chase losses. If you feel stressed or unable to stop, that is a sign to use the tools we have provided — or to seek professional help.
Keep These Core Principles in Mind: Gaming on RTM88 is purely for entertainment. Only use money you can afford to lose — never funds set aside for bills, food, or family needs.
Set Limits
Set your gaming budget before you start — and stick to it.
Manage Your Time
Don't let gaming interfere with your sleep, work or family.
Know Your Limits
If emotions start driving your decisions, take a break.
Get Help
There's no shame in asking for support. We're here to help.
RTM88 Self-Control Tools
We offer a range of control tools that you can activate yourself through your account settings. All tools are free and available to every registered member.
Daily / Weekly Deposit Limit
Set a maximum amount you can deposit per day or per week. For example, a RM200 weekly limit ensures you don't overspend without realising it. The limit takes effect immediately once set.
Session Time Limit
You can set a reminder when your session reaches a chosen duration — 30 minutes, 1 hour, or any timeframe you are comfortable with. Once the limit is reached, the system will alert you to take a break.
Self-Exclusion
If you feel you need to stop completely for a while, you can activate self-exclusion for a period of 1 week to 12 months. During this time, your account will be suspended and all marketing communications will be stopped.
Gaming Break (Cool-Off)
Unlike self-exclusion, a gaming break is a short pause ranging from 24 hours to 30 days. It's ideal if you feel like you need to step back briefly without having to close your account long-term.
Maximum Loss Limit
Set a loss limit over a defined period. Once your losses reach the limit you have set, the system will block any new bets for that period. This helps you avoid chasing losses.
Gaming History Review
View a complete record of your gaming activity, deposits and withdrawals at any time. Full transparency helps you assess your own gaming patterns and make smarter decisions going forward.
Warning Signs to Watch Out For
Problem gambling rarely appears overnight — it develops gradually. Recognising the early warning signs is the first step to regaining control. RTM88 encourages every member to be honest with themselves about their gaming habits.
If you or someone you care about shows any of the signs below, it is a signal that it is time to pause and reassess the situation.
Using money meant for household bills, food, or your children's needs to play — including deposits via Touch 'n Go eWallet, DuitNow, or FPX.
Playing to "chase losses" — depositing more in the hope of winning back money already lost.
Lying to family or friends about the time or money spent playing on RTM88 or any other platform.
Feeling anxious, irritable, or stressed when unable to play, or when trying to stop.
Neglecting work, family responsibilities, or other hobbies — such as watching football or badminton — because too much time is spent playing.
Borrowing money from others or pawning possessions to fund further play.
Check Yourself: Assessment Questions
Answer the following questions honestly. If you answer "Yes" to 3 or more, we strongly encourage you to reach out to the RTM88 support team or seek professional help.
Have you ever spent more money than you originally planned when playing?
Have you ever felt the need to hide your gaming activity from family members?
Have you ever tried to stop playing but failed, even after making up your mind to do so?
Has gaming ever caused problems in your relationships, work, or finances?
Are you gaming to escape personal problems or uncomfortable feelings?
Have you ever borrowed money or sold belongings to fund your gaming?
Do you only feel excited when betting with larger amounts than before?
Have you ever felt guilty or regretful after a long gaming session?
How to Activate Self-Control Tools
All responsible gaming tools at RTM88 can be self-activated in under 2 minutes. Here's how:
Log In to Your Account
Log in to your RTM88 account using your registered username and password.
Go to Account Settings
Click the profile icon in the top right corner and select "Account Settings" or "Security".
Choose a Control Tool
Find the "Responsible Gaming" section and select the tool you wish to activate.
Confirm & Activate
Set your preferred limit value or duration, then confirm with your password. The limit takes effect immediately.
Important Note: Deposit and loss limits can be reduced immediately, but increasing a limit requires a 24-hour waiting period. This is a safeguard to protect you from impulsive decisions. For technical assistance activating any of these tools, contact our support team at support@rtm88.com.
Child & Minor Protection
RTM88 takes seriously its responsibility to prevent minors from accessing our gaming platform. Our registration process requires strict age verification — you must be 18 years or older to open an account and play.
We follow a thorough KYC (Know Your Customer) process, including MyKad or passport verification, to confirm the identity and age of every new member. Any account found to belong to a minor will be terminated immediately, and all funds will be returned to the owner of the bank card or e-wallet used.
Guide for Parents
If you share a device with children at home, we strongly encourage you to:
- Always log out of your RTM88 account when you finish playing
- Using a strong password that is not shared with anyone
- Installing parental control software on shared devices
- Not saving login credentials automatically on shared devices
- Having open conversations with your children about the risks of online gambling
Our Age Policy
In line with Malaysian law and industry best practices, RTM88 enforces a minimum age requirement of 18 for all members. We actively implement the following measures:
- Identity document verification during registration
- Periodic KYC review for existing accounts
- Monitoring of suspicious transaction patterns
- Immediate account suspension if underage use is suspected
Report an Underage Case: If you suspect a minor is using the RTM88 platform, please report it to us immediately via email support@rtm88.com. We will investigate and take prompt action.
Play Safe, Enjoy More
Join RTM88 today and enjoy a gaming platform that puts your wellbeing first. A welcome bonus awaits — play smart, play responsibly.